On this page
  1. Agreement
  2. The service
  3. Accounts and authority
  4. Your content
  5. AI-generated output
  6. Acceptable use
  7. Connected services
  8. Pilot and fees
  9. Our property and feedback
  10. Confidentiality
  11. Privacy and data protection
  12. Term and ending
  13. Disclaimers
  14. Limitation of liability
  15. Indemnification
  16. Governing law
  17. Changes
  18. General
  19. Contact

Legal

Terms of Service

Effective October 4, 2026

These terms apply to altnull.com, altnull.ai (the website) and the Altnull Context OS (the service), operated by [LEGAL ENTITY NAME] ("Altnull", "we" or "us"). Please read them with our Privacy Policy.

1. Agreement

By using the website or the service you agree to these terms. If you use the service for a firm, you confirm that you have authority to bind that firm, and "you" means the firm. If your firm has signed a separate pilot agreement or order with us, that document controls wherever it conflicts with these terms.

2. The service

Altnull connects to a firm's Google Workspace, builds client dossiers and project portfolios as Markdown files in the firm's own Drive, and creates draft email replies in the staff member's Gmail drafts, grounded in that context. The service is in an early pilot stage. Features will change, and we may add, modify, limit or discontinue features. Pilot features can be incomplete or contain errors.

3. Accounts and authority

  • You must be at least 18 and use the service for business purposes.
  • Give accurate account information and keep it current.
  • You are responsible for activity under your account and for the people you invite.
  • Connect only mailboxes and Drive folders you are authorized to connect, and only client accounts that the person connecting is allowed to see.

4. Your content

Your content means the emails, files, context files and anything else you submit or make available to the service. You own it. We claim no ownership of the context files in your Drive.

You give us a limited right to access, process, temporarily store and transmit your content only to operate the service for you and as described in the Privacy Policy. That includes sending it to the model providers and subprocessors we use for the service. We do not use your content to train generalized AI models.

You are responsible for having the rights, notices and consents needed for your content, and for following any confidentiality obligations you owe your clients, such as NDAs or contract limits on using one client's work as an example for another. The service has per-client settings for this, and keeping them accurate is up to you.

The service is not designed for protected health information, payment card data or government ID numbers. Do not use it for these unless we have agreed otherwise in writing.

5. AI-generated output

The service uses AI models to extract facts and write drafts. Grounding the model in your records reduces errors but does not remove them. Output can be wrong, incomplete or out of date.

  • The service creates drafts. It does not send email for you.
  • You must review each draft before sending it and each proposed fact before approving it.
  • You are responsible for what you send, for the facts you approve into your records, and for your business decisions.
  • Output is not legal, financial or other professional advice.

6. Acceptable use

You will not:

  • use the service in violation of law or the rights of others, including your clients' confidentiality;
  • access a mailbox or files without authority;
  • probe, scan or test the security or client separation of the service without our written permission;
  • bypass access controls, or interfere with or overload the service;
  • reverse engineer the service, except where the law allows it despite this term;
  • resell the service or use it to build a competing product by copying it;
  • use the service to send spam or deceptive messages;
  • scrape the website by automated means.

7. Connected services

The service depends on Google and on AI model providers. Their terms apply to your use of their products, and we are not responsible for their availability or changes. If you revoke Google access, the service stops working for that account.

8. Pilot and fees

Pilot participation, pricing and payment terms are set in your pilot agreement or order. [Describe fees, or state that the pilot is free for its stated term.] Fees are exclusive of taxes. We may change pricing for a future period with [30] days' notice. Access during a pilot may end when the pilot ends.

9. Our property and feedback

We and our licensors own the service, including its software, schemas, prompts, evaluation sets and branding. During your term we give you a limited, non-exclusive, non-transferable right to use the service for your business.

If you give us feedback or suggestions, we may use them without obligation or payment. We will not identify you as the source without your permission.

10. Confidentiality

Each of us will protect the other's non-public information, use it only for the service, and disclose it only to people who need it and are bound to protect it. This does not cover information that is public through no fault of the recipient, that the recipient already knew or developed independently, or that must be disclosed by law. Your content is also protected by the Privacy Policy.

11. Privacy and data protection

The Privacy Policy describes how we handle personal information. For information about your clients and their staff, we act as your service provider, and a data processing addendum is available on request.

12. Term and ending

These terms apply until ended. You can stop at any time by disconnecting your Google account and emailing us. We may suspend or end your access for breach of these terms, for a security or legal risk, or if we discontinue the pilot, and we will give notice where practical.

When access ends, we stop accessing your Google data and delete the data we hold as described in the Privacy Policy. The context files in your Drive stay with you as readable Markdown. Sections that by nature should continue, such as confidentiality, disclaimers, liability limits and governing law, continue after the term.

13. Disclaimers

The website and service are provided "as is" and "as available". To the fullest extent the law allows, we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, non-infringement, and the accuracy or completeness of AI output. We do not promise that the service will be uninterrupted or error-free. Pilot features are provided without any commitment of availability.

14. Limitation of liability

To the fullest extent the law allows, Altnull will not be liable for indirect, incidental, special, consequential or punitive damages, or for lost profits, revenue, goodwill or business, even if advised they are possible. Our total liability for all claims relating to the service will not exceed the greater of the amount you paid us in the 12 months before the claim and $[100].

Nothing in these terms limits liability that cannot be limited by law, such as liability for fraud or willful misconduct.

15. Indemnification

You will defend and indemnify Altnull against third-party claims arising from your content, from your use of the service in breach of these terms or the law, or from your failure to have the rights, notices and consents your content requires.

16. Governing law

These terms are governed by the laws of [the Commonwealth of Pennsylvania], without regard to conflict-of-law rules. Before filing a claim, each of us will try in good faith to resolve the dispute informally for 30 days after written notice. Any claim that is not resolved will be brought in the state or federal courts located in [County, State], and each of us consents to those courts.

17. Changes

We may update these terms. For material changes, we will email account holders or post a notice in the service before they take effect. If you keep using the service after the effective date, you accept the update. If you do not agree, stop using the service.

18. General

  • These terms, together with any pilot agreement or order and the Privacy Policy, are the entire agreement between us on this subject.
  • If a provision is unenforceable, the rest stays in effect.
  • Not enforcing a provision is not a waiver of it.
  • You may not assign these terms without our consent. We may assign them in a merger, acquisition or sale of assets.
  • Neither of us is liable for delays caused by events beyond our reasonable control.
  • We may give notices by email to the address on your account. You may give notices to the address below.
  • There are no third-party beneficiaries, and we are independent contractors.

19. Contact

[LEGAL ENTITY NAME]
[MAILING ADDRESS]
Email: hello@altnull.com